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vacancydetails

Concierge

Company: Premiere Neige
Location: Sainte Foy, French Alps
Benefits: Competitive salary + free accommodation + no bills + free lift pass + company MEDICARE insurance + uniform + transport to and from resort + weekly food allowance
Start: November/December
Duration: April

Description
We are looking for a concierge to work this winter in our luxury catered chalets in the French Alps.

We are looking for independent, mature people who have a good work ethic, an understanding of the hospitality industry and who enjoy leading an active lifestyle. Sainte Foy is a small, family oriented resort so it ideally suits people who know how to make their own fun and are looking for a good balance between work and play.

Responsibilities and duties include but are not restricted to:

* Meeting and greeting clients as they arrive in resort
* Providing clients with up-to-date information about events in the resort and surrounding area as well as answering any questions and making required bookings e.g. restaurants, activities, taxis
* Helping clients pre-book services such as lift passes and ski hire
* Co-ordination of the client billing & payment processes for all in resort goods
* Gathering information from clients and distributing tasks and information to other departments, sometimes to meet tight deadlines
* Providing general administrative support to the resort sales and management team
* Taking responsibility for the thorough cleaning and tidying of the concierge office on a daily basis

Requirements
The ideal candidate:

* Has previous experience working in a hotel concierge/reception or a similar client-facing role
* Has an excellent level of spoken and written French
* Has a passion for delivering outstanding customer service and a friendly and approachable personality.
* Has good computer skills, incl. Excel, Word, Outlook & preferably Sage.
* Has excellent organisation and communication skills
* Is flexible and professional in their approach to work
* Is available to work from approximately the beginning of December until the end of April

You must have a British bank account and permanent UK National Insurance number. You must have legal entitlement to work in the UK and Europe

APPLICATIONS CLOSED
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