Regional Business Manager

• To manage and be responsible for the efficient operation of all TUI Ski functions in a specified Region including:
  • Chalet program
  • Rep services
  • Childcare services
• To ensure that all the necessary Health and Safety inspections, paperwork and checks are performed in your Region and are correctly logged and stored.
• To ensure that all Hygiene standards and other legal obligations are met in all units including catering facilities.
• To develop the program and the business model in your region and outside.
• Commercial Achievement of all financial results in your Region or Country.
• Ensure maximum customer satisfaction through outstanding customer service from all personnel and programs in your Region or Country.
• Ensure that all our brochure and product promises, as driven by the UK, the General Managers and the QA Manager are met.
• Ensure Health and Safety standards are met and local and UK legislations are abided by.
• Develop staff in your Region or Country through appropriate training programmes and succession planning.

• More than 5 years' hospitality management experience, preferably in ski
• In-depth understanding of the overseas operation of a tour operating business
• Food and Beverage management experience gained in a high volume multi-site environment
• Numerate and capable of analysing, interpreting and using performance figures and management information
• Combination of strategic, planning and organisational skills with operational management skills
• Experience of 'start up' situations e.g. event management, new openings, seasonal situations
• Ability to drive sales and generate revenues particularly in F&B and/or in ski pack sales
• Experience of multi-site or distance management of staff
• IT literate
• Full, clean driving licence

Desirable:

• Good spoken and written French, Spanish or German



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