Receptionist

Description

Sunsail Clubs is currently recruiting for Club Vounaki in Greece. Sailing is like the way of life here. The resort offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new. Our Kid’s Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include Tennis courts, fitness Studio and Mountain Biking.

About the role

• Answering telephones, screen and direct calls
• Take and relay messages
• Provide information to customers and excellent customer service at all times
• Greet persons entering organization
• Deal with queries from customers
• Ensures knowledge of product
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Attend staff meetings and de-briefs daily
• Maintain appointment diary either manually or electronically

Requirements

• 2 yrs Experience within a Front of House team
• Organizing and planning
• Ability to work as a reliable member of the team
• Reliability and Highly motivated individual
• Professional and personal presentation
• Attention to detail
• Display a high level of Initiative
• Good communication skills - oral and written
• Be able to manage Information
• Excellent customer service skills
• Be able to work under pressure
• First Aid certificate
• IBT 3 with Good Knowledge of all MS Applications knowledge of computers and relevant software applications knowledge of customer service principles and practices