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Assistant Hotel Manager W19/20

  • Job Location

    Morzine, France

  • Start date

    November / December

  • Duration

    April / May

  • Job Benefits

    Competitive monthly salary + Accommodation + Travel to and from resort + Ski Pass + Holiday Pay + Emergency Medical Insurance + Uniform + More...




Description

Looking for a challenging management role this Winter?

As an Assistant Hotel Manager you will, under the Hotel Managers instruction, be responsible for the day-to-day running of the hotel and its staff exceeding guest’s holiday expectations at all times.

You have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house, catering operations, and housekeeping. 

You will be a natural leader and motivator who will work closely with the hotel team to inspire them to have a passion for what they do and the delivery of a seamless service which will exceed guests expectations. 

You will ensure that the set staff standards for uniform, presentation and professionalism are adhered to at all times.

 

Application Requirements:

To apply for this role you must:
 
·         Meet eligibility requirements of a UK posted worker.  Hold a UK/EU passport, provide proof of national insurance number, UK bank account and permanent UK address.
 
·         Previous F&B/Hotelier Supervisor, Duty Manager or Assistant Hotel Manager experience required
 
·         Previous seasonal experience a benefit
 
Key Accountabilities & Responsibilities:
 
Customer Focus
To ensure that the guests Hotels expectations are exceeded at all times
Ensure that all customer complaints are resolved to in a timely and efficient manner and reported to the Hotel Manager
Meet set targets for First Impression feedback for Cleanliness, Food and Comfort
Provide an approachable welcoming atmosphere within the Hotel and between staff and guests
 
 
Operational
To ensure that the Hotel is running smoothly and efficiently in all areas-kitchen, restaurant, housekeeping, bar
To assist with the completing and checking of weekly Hotel accounts and administrative tasks including staff rota’s, risk assessments, fire / health & safety and HCCAP paperwork to set deadlines and using this information to ensure that all budgets, sales and customer satisfaction targets are being meet
Train, develop and discipline the Hotel team through motivation, coaching and performance management throughout the season
To develop and maintain relationships with all suppliers
 
Sales
Ensuring that the safe and secure cash handling process is being adhered to by all staff
To help identify, implement, market and monitor incremental sales in the Hotel to meet set sales targets 
Personal Qualities
Strong social/People skills/Cheerful/Outgoing (E)
Highly Motivated (E)
Passionate / Enthusiastic (E)
Ability to work alone and as part of a team (E)
Ability to cope under pressure (E)
Willingness to work hard / long hours (E)
Adaptable / Flexible Attitude (E)
Skills & Ability
Customer Service (E)
Communication Skills (E)
Problem Solving and Complaint Handling (E)
Sales Experience (E)
Planning Organisational Skills (E)
Literate and Numerate (E)
IT / Admin / Social Media (E)
Training Mentoring (E)
Conversational French and/or German (D)
Experience
Relevant Transferable work Experience (E)
People/ Team management / Supervisory Experience (E)
Secure Cash Handling Experience (E)
Qualifications
Full, Clean, UK driving Licence

Requirements

Qualifications
  • Full clean UK Driving License
Experience
  • Relevant Transferable Work Experience
  • Secure Cash Handling 
  • People/ Team management / Supervisory Experience
All applicants must have EU / UK passport, UK NI number and UK bank account.

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
...
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.