At all times answers to the General Manager (GM) – the GM’s responsibilities are wide ranging as illustrated below. The role of Operations Manager (OM) envisages working closely with the GM lending support in managing staff and improving the guest experience.
- To ensure that all Chardon Mountain Lodges (CML) chalets operate to 5 star standards, within budget and according to the CML company values.
- To help the GM to establish team requirements; set up recruitment programme; recruit staff and organise applicable administration for their employment. Operate in-resort training programme
- Overall staff management, motivation and training each month. Weekly chef, chalet manager and host meetings. Weekly chalet checks.
- To assist the GM with the HR role during their employment.
- To manage in-resort guest relations.
- To organise under the supervision of the GM resort set-up for each season – includes product, chalets, transport company and staff accommodation.
- To manage all properties with the help of GM – work with GM to prepare all developments, maintenance, improvements, equipment.
- To manage all supplier relations to the benefit and development of CML.
•To organise resort close-down after each season – cleaning, storage, inventories, summer prep and vehicles.
Responsible to: General Manager and based in Val d’Isère, France and Edinburgh, Scotland and working at all times in conjunction with the GM
Skill Set
•Hands on staff selection, training and management experience.
•Extensive operational/logistical experience.
•Fluent English and French.
•Budgeting and accounting experience a bonus.
•Knowledge of 5 star service and dining.
Chardon Mountain Lodges provide a great training program to prepare you for a challenging yet greatly rewarding riole. We employ only positive, committed and hardworking employees who feel passionate about learning and providing 5 star service.
If this position is of interest to you, please complete our online application telling us why you would be great for this role! We look forward to hearing from you.
Full details of the role and job description can be found by clicking apply now and registering with our online recruitment platform E-Talent.
Le Chardon Mountain Lodges are a luxury Tour Operator based in
Val d'Isere. We operate 5 exclusive chalets in which the emphasis
is on homely elegance and luxurious comfort.
Over the years we have played host to large and very diverse
clientèle. To help us provide a tailor made and bespoke experience
for each and every one of these guests, we are looking for
experienced individuals with an excellent team spirit who will
ensure total guest satisfaction week after week.
We would like each new member of our team to come with background
knowledge in the hospitality industry and a great deal of self
motivation and energy. At Le Chardon Mountain Lodges our
people values really matter to us. We all share a common
approach and would love to hear from you should you recognise the
following values in yourself;
Honesty
We Are Sincere. We are straight forward, warm and
genuine.
Respect
We Are Respectful. Respect builds trust, safety and
wellbeing. We are openminded and show respect to
ourselves, our people, our product and our surroundings at all
times.
Creativity
We Are Creative. We are passionate about our company and use
our drive to innovate our product and deliver unrivalled guest
experience.
Support
We are One Team. We believe in our people, we know it
takes different ideas, strengths and interests to make our company
succeed. We support each other always.
Hardwork
We Work Hard. We don’t rest until the job is done. We
strive to deliver the exceptional.
Positivity
We are solutions-driven. We love what we do and it shows.
Does this sound like you? If so, we would love to hear
from you - let your next adventure be with Le Chardon Mountain
Lodges.
What we offer seasonal staff...
Competitive salary
Good standard accommodation
Meals provided
Ski or board and boot hire
Full Espace Killy ski pass
Full uniform
An opportunity to work in luxury hospitality
Training with hospitality experts
Opportunity to ski in one of Europe's most highly regarded ski
resorts
All applicants must be resident in the UK and possess a National
Insurance number and UK bank account. A disclosure service
will be conducted in the event of a candidate being offered a
position within the company. The company have the right to withdraw
any job offer if an unsatisfactory disclosure service is
received.