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Chalet Manager in Meribel for Luxury Operator

  • Job Location

    Meribel, France

  • Start date

    December

  • Duration

    April

  • Job Benefits

    Very Competitive salary




Description

SUMMARY OF OVERALL ROLE:  This role is very diverse in its duties. It is a fully autonomous position with overall responsibility for managing the day to day running of a luxury chalet.  The candidate will be responsible for chefs budgets, staff rotas and supervising chalet inventories at the beginning and end of the season. There will be regular liaison with the chalet owners both over e-mail and on the telephone. The role includes everything from regular quality controls of chalet standards including health & hygiene checks and budgets whilst providing the staff with support and any necessary training.  This role requires total involvement and pro-activity to ensure the chalets are run efficiently and effectively so as to exceed guests’ expectations.You will be responsible for organising stores deliveries to the Chalet with the Ops team. You may also be called upon to drive guests on occasion.

 

KEY RESPONSIBILITIES:

 

You will be responsible for the management of one prestigious property , plus supporting four chalet staff and ensuring that Meriski guests have an enjoyable and stress free holiday that exceeds their expectations.  You are also responsible for ensuring that the chalet is looked after and returned to the owners at the end of the season in a satisfactory condition.

 

Your hours will vary depending on the needs of the chalet staff and guests.  You will be entitled to one and a half days off a week and time off during the day.  The Manager is responsible for planning staff rotas. You will be responsible for completing stock control forms and other paperwork when required and for liaising with the Operations Manager to ensure deliveries are correctly received.

You will need to hold regular meetings with chalet team to address any chalet issues or training needs. You will be responsible for producing detailed reports of all items consumed each week in the chalet and liaising promptly with the UK Office Manger on these. You will be responsible for arranging lift passes, ski schools, massages and other extras as required by your guests and invoicing and taking payment for these as appropriate.

 

You will be the face of Meriski and first point of contact for any guest problems or should guests wish to talk to you about any aspects of their chalet or holiday.

 

You will need to have a detailed knowledge of the property, taking part in the handover with the Chalet Guardian at the beginning and end of the season, thereby learning what is required by both owners and Meriski.  You will need to ensure that the chalet’s inventories are created at the start of the season and again at the end, with any replacements or maintenance required reported.

 

 


Requirements

PREVIOUS EXPERIENCE:    

This role is demanding and diverse and therefore requires the individual have significant experience in working in a supervisory chalet role, or a similar role in the wider hospitality industry.  You will need to be a dedicated, self-motivated individual with excellent communication skills and attention to detail.  In addition having a great deal of flexibility and “can do” attitude the following key skills are required for this role:

  • Previous supervisory experience in chalets, or in the wider hospitality industry
  • Outstanding customer service experience
  • Full, clean driving license- winter / ice driving experience advantageous.
  • Spoken French advantageous

 

 

 

About us

Meriski is the Meribel expert. As a one-resort chalet specialist, now going into its 32nd season, we know Meribel better than anyone else. Our emphasis is on commitment to service, quality and customer care.

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Copyright ©2006 - 2019. 247 Media Ltd.

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Copyright ©2006 - 2019. 247 Media Ltd.