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Resort Manager

  • Job Location

    St Martin de Belleville, 3 Valleys, France

  • Start date

    Start of November 2017

  • Duration

    End of April 2018

  • Job Benefits

    Excellent Salary + Own Live Out Accommodation (studio apartment) + 3 Valleys Lift Pass (worth £1000) + Most Food & Drink + Ski/Board + Boots + Return Travel + Insurance




Description

Now in our 14th winter, The Alpine Club has firmly established itself as a provider of boutique winter holidays in the beautiful mountain resort of St Martin de Belleville. We are an owner run company, with chalets only in St Martin and a reputation for exceptional, bespoke service, fabulous fine dining food and professional, thoughtful staff.

Our 3 boutique chalets sleep 6 to 10 guests. A Chalet Couple (professional chef & host couple) manage the chalet with support from the Chauffeur/Resort Assistant, and the 3 chalet teams report to The Resort Manager. As a Resort Manager with The Alpine Club you will work alongside the company owners to manage, motivate and inspire the chalet teams to deliver exceptional service and standards. Your goal will be to ensure guests receive the highest possible levels of service by building and managing a motivated and high performing team committed to delivering memorable holidays.

On a daily basis you will:

- Ensure guests are receiving exceptional, tailored service 

- Manage motivate and inspire your 3 chalet teams (Chef, Host & Chauffeur/Resort Assistant)

- Develop and maintain relationships with guests through daily chalet visits

- Complete daily chalet & vehicle standards checks

- Update chalet teams daily on guest requirements

- Chauffeur guests

- Manage the change over clean in the 3 chalets, co-ordinating all guest departures & arrivals 

- Manage chalet supplies (cleaning supplies, bar stock, wine, linen)

- Hold regular meetings with your team

- Book restaurant, massages, ski lessons for guests

- Ensure all resort vehicles are properly maintained and used efficiently

- Complete all paperwork efficiently and accurately (limited paperwork) 

We would be delighted to hear from you, simply click on the apply now button below

Requirements

AGE RANGE

Likely to be over 25 years; for vehicle insurance purposes & younger applicants are unlikely to have sufficient experience.

QUALIFICATIONS, EXPERIENCE & ACHIEVEMENTS

• Previous experience in the hospitality industry in either luxury hotels, fine dining restaurants or luxury chalets

• Previous experience of successfully managing a hospitality team

• Exceptional service standards – you are used to delivering a tailored service with attention to detail

• Possess excellent customer service skills with the ability to develop relationships with all our guests & the team

• Clean, full driving licence essential

• UK national insurance number & UK bank account

ABILITIES & QUALITIES

Successful candidates will have the following key qualities & attributes:

• A people person is key as the focus of our company is to offer a warm, friendly and personal service

• Outstanding attention to detail & the confidence to demand the same from others at all times

• The ability to deliver a warm and charming management style which will engage our guests

• Able to build and manage a motivated and high performing team committed to delivering memorable holidays

About us

The Alpine Club has been providing unforgettable winter holidays in St Martin de Belleville, 3 Valleys for over 13 years. We are an owner led company, we live in the village and are passionate about exceptional service, incredible food & exceeding ...
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Copyright ©2006 - 2017. 247 Media Ltd.
Copyright ©2006 - 2017. 247 Media Ltd.