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Team Leader

  • Job Location

    Andorra

  • Start date

    TBC

  • Duration

    April

  • Job Benefits

    £1,300 per month plus an excellent benefits package including accommodation, use of company car, travel to & from resort, insurance, lift pass and ski equipment




Description

This is an exciting opportunity for a dedicated, confident and customer focused individual who is passionate about winter sports and creative thinking, and able to communicate, motivate and support to a very high level.

Andorra Resorts is a specialist company servicing independent holiday makers travelling to Andorra, providing up-to-date resort information and booking services. You will be leading a small team of two in Andorra but will be the most senior member of staff in resort, therefore the ability to work on your own initiative and with minimal supervision is essential.

Due to the varied nature of this role and the responsibilities, the position would be well-suited to somebody with previous experience of management in the ski industry who is looking to gain a more rounded knowledge in a diverse role.

Key Responsibilities
You’ll be managing the in-resort team to ensure they are completing day-to-day tasks and meeting deadlines.  Providing daily support to team members, especially at the start of season, and also managing workloads and delegating responsibilities where appropriate.  You’ll need to conduct and record regular reviews with team members where you will be identifying areas for improvement.  You’ll be responding to customer enquiries by telephone and e-mail, making sure e-mail accounts are managed correctly, and convert enquiries in to bookings, taking appropriate payments.  You will have responsibility that all bookings (such as lift passes, school & airport transfers) are made in a timely fashion with the necessary suppliers; manage effective relationships with all suppliers and stakeholders throughout Andorra and attend any meetings which would be beneficial to these relationships and check and keep track of supplier invoices, querying any errors and delegating responsibility as appropriate.

As well as managing the in-resort team you’ll need to maintain the information on the series of resort websites with regular updates of key details such as the snow report, news, photos and the forum, to agreed levels; utilise the Company social media accounts and blogs to professionally promote Andorra and the Company as well as the services we offer; negotiate special rates and discounts for our customers as required.

Any other reasonable duties as requested.

Just click on the 'apply now' button to make an online application.

Requirements

  • Strong customer service and interpersonal skills
  • Highly organised with excellent attention to detail
  • Strong IT and communication skills (including social media)
  • Sales experience with the ability to clearly explain products and packages to customers
  • Confident in dealing with challenging situations and long hours when they arise
  • Able to work on own initiative
  • Must work in a professional and confident manner
  • A flexible, energetic approach and happy to get stuck in with a variety of tasks
  • Friendly and outgoing with the ability to forge excellent relationships
  • Honest and trustworthy
  • Literate and numerate
  • Written English to a professional standard
  • Ability to converse in Spanish would be highly advantageous

Andorra Resorts provide an excellent remuneration package including a competitive monthly salary, accommodation, travel to and from resort, winter sports travel insurance, lift pass for your resort area, use of rental skis or snowboard, and one week of group ski or snowboard school if required.
 
Please include a C.V and covering letter.

Interviews taking place early next month - Apply online today if you would like to be considered for this exciting role with our company

Closing date: Friday 24th August

About us

Andorra Resorts is a small family run ski holiday booking agency operating in Andorra.  We started life in 2007 operating just in Arinsal and have expanded to now cover all the main resorts of Andorra utilising our series of resort-specific ...
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Copyright ©2006 - 2018. 247 Media Ltd.
Copyright ©2006 - 2018. 247 Media Ltd.