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Chalet Managers

  • Job Location

    Val d'Isere, Meribel, Courchevel, Les Gets & Morzine, France

  • Start date

    November

  • Duration

    April

  • Job Benefits

    Competitive salary, great accommodation and meals, travel to and from the Alps, 2 days off per week, full area lift pass, ski hire and winter sports insurance. Plus the opportunity to work in world class chalets for a company that cares.




Description

Consensio operate some of the most luxurious chalets in the French Alps. Each chalet is run by a team of 4 or more staff who provide a 5* star service to guests from around the world.

This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Main Responsibilities

  • Management, training and development of each member of the chalet team  
  • Customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal 
  • Proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity 
  • Responsible for chalet cleanliness and presentation 
  • Responsible for all chalet laundry 
  • Managing of chalet budgets 
  • Completion of all financial and non-financial paperwork each week
  • Communication with the Guest Relations Manager  pre arrival + post departure 
  • General chalet maintenance – to report issues to Area Manager/Maintenance Team
  • Maintaining general hygiene, health and safety standards
  • Responsible for maintaining and improving local supplier relations
  • Covering chauffeur duties when required, providing cooked breakfast when required

Requirements

Skills & Abilities Required
This role would suit individuals with the following skill set:
  • Minimum 3 years of direct people management experience – preferably with small teams
  • Previous 4/5 star hands on hospitality or silver service experience is essential
  • Excellent interpersonal skills
  • Excellent organisation/time management skills
  • Previous accounting experience
  • Basic computer skill
  • Full, clean driving licence is essential
  • Conversation French is required
  • Knowledge of ski resorts/season life is essential

All applicants must have a:

  • UK bank account
  • National Insurance number
  • European passport
  • Full UK Driving Licence, for vehicle insurance purposes we can only accept applicants over the age of 21

About us

Why work for Consensio?

Consensio is a small owner run company which is proud to have a high number of staff who return to us each year after year; they love working with like-minded colleagues in fabulous
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.