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Head Housekeepers

  • Job Location


  • Start date


  • Duration


  • Job Benefits

    Competitive + Accommodation + Meals + Travel + Training + Bar Discount + Family & Friends Discounts


Leading by example, you will ensure that a consistent, high standard of cleanliness is maintained in all of the hotel areas under the responsibility of housekeeping and to keep within budget guidelines. You will continually build and motivate your team to achieve results and constantly review operating procedures and expenditure in order to reduce cost and improve efficiency.

Key Responsibilities and Tasks:

  • Ensure the hotel is maintained to the agreed standards of cleanliness in all guest rooms, public areas and other areas as specified
  • To be approachable and friendly at all times to guests helping to maintain a comfortable, welcoming atmosphere in the hotel
  • Ensure high standard are maintained and the hotel has the appropriate stock levels. Maintain/monitor the stock levels and cleaning of all hotel linen, uniforms and bed stock
  • Constantly monitor results and work practices to ensure standards and budgets are maintained
  • Train and monitor your staff on the correct and most cost-effective use of all machinery/chemicals within the housekeeping department
  • Ensure the appropriate staffing levels are maintained in line with hotel occupancy and follow all legal obligations relating to staff and working hours    
    Investigate and recommend any changes to work practices that could benefit to the hotel operation
  • Ensure all H&S and HACCP guidelines are met and maintained throughout all work practices
  • Develop positive working relationships within all the teams
  • Demonstrate an excellent overall knowledge of Neilson products and pro-actively cross-sell our holidays to all Neilson guests.
  • To carry out any other duties that help with the smooth running of overseas operations as directed by your line manager in resort


Qualifications and experience required:
·  Educated to GCSE standard or equivalent
·  Experience in similar standard and size operation of at least 6 months
.  A formal hospitality qualification (Desirable) 
·  Experience of working overseas (Desirable)

Knowledge, skills and abilities required:
· Good knowledge of HK operations and use of machinery, chemicals, HACCP and H&S
. Relevant work experience
. Ability to display constant high levels of standards and service
. To be a positive and effective communicator within the team and with guests
. To be flexible with working hours and willing to assist in all areas of the operation

Personal qualities:
·  Hard working, self-motivated and work well under pressure
·  Well organised, punctual and flexible
·  Hard working and honest
·  Enjoy contact and conversing with a range of guests

About us

Neilson is dedicated to providing active holidays, in the winter with our ski & snowboard programme and in the summer and year-round resorts with our land and water-based activities. From beginners to experts alike, we make active holidays really ...
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.