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Hotel Manager W19/20

  • Job Location

    Morzine, France

  • Start date

    November / December

  • Duration

    April / May

  • Job Benefits

    Competitive monthly salary + Accommodation + Travel to and from resort + Ski Pass + Holiday Pay + Emergency Medical Insurance + Uniform + More...




Description

We have hotels of all sizes that suit all experience levels.  Whether you are looking for a step up to being a Hotel Manager or are experienced and would like a challenge, we have properties to suit all.

As a Hotel Manager you will be responsible for the day-to-day management of your hotel and its staff exceeding guest’s holiday expectations at all times. You have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house, catering operations, and housekeeping. While taking a strategic overview and planning ahead to maximise profits, the Hotel Manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. The Hotel Manager will work to identify new initiatives to improve standards and tailor our product and service to individual customer expectations.

You will set staff standards and ensure they maintain uniform, presentation and professionalism at all times.

 Application Requirements:

To apply for this role you must:
 
·         Meet eligibility requirements of a UK posted worker.  Hold a UK/EU passport, provide proof of national insurance number, UK bank account and permanent UK address.
 
·         2 years’ experience as an Assistant Hotel Manager/ Previous experience as a Hotel Manager
 
·         Previous experience of working to KPIs with an F&B/Hotelier background
Key Accountabilities & Responsibilities:
 
Customer Focus
To ensure that the Hotels guests expectations are exceeded at all times
Ensure that all customer complaints are resolved to in a timely and efficient manner
Meet set targets for First Impression feedback for Cleanliness, Food and Comfort
Provide an approachable welcoming atmosphere within your Hotel and between staff and guests
 
 
Operational
To ensure that the Hotel is running smoothly and efficiently in all areas-kitchen, restaurant, housekeeping, bar
Completing weekly Hotel accounts and administrative tasks including staff rota’s, risk assessments, fire / health & safety and HCCAP paperwork to set deadlines and using this information to ensure that all budgets, sales and customer satisfaction targets are being meet
Train, develop and discipline your Hotel team through motivation, coaching and performance management throughout the season
Liaising with your Heads of Department and Area Manager to ensure you implement a succession plan for all staff to match their individual needs and the needs of the business
To develop and maintain relationships with all suppliers
 
Sales
Putting into place a safe and secure cash handling process that all staff can understand, follow and record
To identify, implement, market and monitor incremental sales in the Hotel to meet set sales targets 
Person Specification (assessed via application, assessment centre or interview as appropriate):
 
Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.
 

Requirements

Qualifications
  • Full clean UK Driving License
Experience
  • Relevant Transferable Work Experience
  • Secure Cash Handling 
  • People/ Team management / Supervisory Experience
All applicants must have EU / UK passport, UK NI number and UK bank account.

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
...
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.