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Resort Manager Couple

  • Job Location

    La Tania & Les Menuires, Three Valleys, France

  • Start date

    November

  • Duration

    April

  • Job Benefits

    Competitive salary plus benefits package + travel + fully paid training




Description

Do you both have a passion for the mountains and have great management skills? Apply now for Time of Your Life Travel's "Ski Amis" brand's Resort Manager Couple position. You’ll need proven supervisory experience, good people management and team building skills. You’ll also need to have a great personality, have plenty to talk about and a commitment to deliver fantastic customer service to our guests.

Job Details

The Resort Managers will be based in the fabulous Three Valleys area of France.  Reporting to the Operations Manager, you will be responsible for all the chalets and staff in your resort. You will be ensuring the service is delivered to guests according to company guidelines in a cost-effective way and be in charge of general day to day management of your individual teams.

On a day-to-day basis, the Resort Manager is responsible for:

  • Monitoring and managing staff performance
  • Ensuring the chalets are operated in the right way according to company procedures
  • First line chalet maintenance
  • You will be the contact point for all guests
  • Dealing with first-line complaints and problems
  • Dealing with external suppliers for self-catered accommodation, ski passes, lessons and equipment rental
  • Resort administration
  • Weekly stock counting
  • Chalet maintenance
  • Inventory replenishments
  • Food shopping
  • Sourcing supplies, petty cash, sale of resort services and minibar sales
  • On changeover days, he/she will coordinate all arrivals including greeting the guests in the chalets and dealing with their ski passes and equipment rental requirements

Requirements

Skills and Experience Required

  • Proven team management experience and leadership skills
  • Excellent administration, organisational and motivational skills
  • Experience of the holiday industry – ideally experience of previous ski seasons with a quality catered chalet company or management of a summer holiday business such as a campsite
  • Experience of dealing with the public in a customer service oriented environment
  • Must be a confident driver with a clean license held for more than 2 years
  • French language skills is a big advantage, but not essential

Benefits Package

  • Competitive basic salary paid in Sterling or Euros
  • Travel to and from resort at the start and end of the season from a London airport, or travel allowance if not appropriate
  • Fully paid training
  • A benefits package for seasonal staff ski pass, equipment rental and medical insurance
  • Work uniform
  • Holiday accrued as per French rules
  • All new staff incentive package 

Eligibility

  • All applicants must be over 21 years of age (for insurance purposes)
  • Eligible to work in France, either via secondment UK resident (prior to Brexit deadline) or EU resident

Our season starts with fully paid training prior to the season, this means you must be available to start on 9th November 2020. We also like our staff to complete the full experience of a winter season in the mountains and therefore you need to be able to work up until 30th April 2021.

About us

Join the Time of Your Life Travel Ltd's "Ski Amis" brand team and head to the Alps this winter. We are now accepting applications for the 2020-2021 season!

We would love to have you as part of the Ski Amis brand team – apply

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Copyright ©2006 - 2024. 247 Media Ltd.